Insurance total-loss salvage, Scotland

All four: Cat A (crush-only), Cat B (parts-and-shell-destruction), Cat S (structural-repairable), Cat N (non-structural-repairable). Cat A and Cat B follow a strict destruction route with matching paperwork because the shells must be physically destroyed. Cat S and Cat N can go either to our breakers/parts route or to managed resale, depending on the insurer's preference and the vehicle.

Standard turnaround is 2-5 working days from instruction. For volume contracts we run scheduled weekly batched collections, which keeps the per-unit cost down for the insurer. Emergency single-vehicle removals (storage clock running, customer cleared compound) can usually be done within 48 hours.

Per-vehicle: collection acknowledgement (signed at compound), Certificate of Destruction for Cat A/B (within 7 working days), V5C Section 9 confirmation for Cat S/N where applicable, disposal route confirmation showing the SEPA-licensed ATF route. Per contract: monthly consolidated register showing every vehicle collected, payment status and disposal status. The disposal register is auditor-ready.

Yes, with confirmed handling capability. Damaged HV packs need specific recovery equipment, transport configuration and a refurbisher/recycler partner that can take them. We confirm capability per vehicle before accepting the job. We don't claim universal coverage for damaged-battery EVs because the kit and partners are genuinely limited; we'd rather decline a job we can't handle properly than over-promise.

Two options. Flat per-vehicle: predictable rate per VRM regardless of stripping value. Used by insurers with high volume and consistent stock. Parts-revenue share: base rate plus a percentage of recovered parts sales. Used where mixed stock makes flat-rate undervalue the better vehicles. About half our contracts are flat-rate, half are revenue-share. Either way the rate is fixed before contract sign-off.

Yes. Current certificates are available on request as part of the contract pack. Public liability covers loading, transport and on-site work. Employer's liability covers our recovery team. Both are renewed annually with documented evidence available for procurement files.